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The player from Austria had his account blocked without an explanation despite having passed KYC and played without a bonus. The Complaints Team reached out to the casino multiple times but only received a generic response indicating that the player had been flagged for bonus abuse. The issue was resolved after the player confirmed that his account had been successfully verified and the withdrawal had been approved by the casino.
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All the details regarding the casino’s winning and withdrawal limits can be found in the table below. Tip-Top.bet Casino holds a gambling license in Comoros issued by Anjouan Gaming. This makes it a small to medium-sized online casino according to our classification. To our knowledge, Tip-Top.bet Casino is absent from any significant casino blacklists. In proportion to its size, it has received complaints with a very high total value of disputed winnings. Carry on reading our Tip-Top.bet Casino review to make an informed decision whether or not this casino is the right fit for you.
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Consequently, the complaint was closed, and the player was advised to seek assistance through other channels. The Complaints Team reviewed the situation but determined that, as there had been no remaining balance in his casino account, they could not pursue a refund on his behalf. However, due to a lack of response from the player, the complaint had been rejected, but he retained the option to reopen it in the future. The player confirmed that a new withdrawal request was made and successfully approved. The casino cited bonus abuse as the reason for refusal without prior warning, leading him to question the fairness of the decision. The player from Nigeria had submitted a withdrawal request less than two weeks before contacting us.
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